Privacy Policy for L&P Cleaning Services
Effective Date: 22 February 2023
At L&P Cleaning Services, protecting your privacy is our priority. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you engage with our services or visit our website.
1. Information We Collect
We collect personal data to provide and improve our services. The information we may collect includes:
a. Personal Identification Information
- Full name
- Address
- Email address
- Phone number
b. Payment Information
- Billing address
- Payment details (handled securely via third-party payment processors)
- We accept Cash
c. Service Information
- Details about the services you request
- Property details required for service delivery
d. Technical Data
- IP address
- Browser type
- Device information
- Cookies and usage data from our website
2. How We Use Your Information
Your information is used to:
- Provide cleaning services tailored to your needs.
- Process payments and issue invoices.
- Communicate regarding appointments, updates, and promotions.
- Improve our website and customer experience.
- Ensure compliance with legal obligations.
3. How We Protect Your Information
We implement robust security measures to safeguard your data, including:
- Encryption of sensitive data (e.g., payment details).
- Secure servers and firewalls to protect against unauthorized access.
- Regular monitoring and audits of our systems.
4. Sharing Your Information
We do not sell your personal data. However, we may share your information with:
- Service Providers: Third-party vendors who assist in delivering services (e.g., payment processors).
- Legal Authorities: If required by law or to protect our legal rights.
- Business Transfers: In case of a merger, acquisition, or sale of assets.
5. Cookies and Tracking Technologies
We use cookies to enhance your experience on our website. Cookies help us analyze web traffic and tailor our services. You can manage your cookie preferences through your browser settings.
6. Your Rights
You have the right to:
- Access your personal data.
- Correct inaccurate or incomplete information.
- Request Deletion of your data (subject to legal obligations).
- Withdraw Consent for marketing communications.
- Lodge a Complaint with the relevant data protection authority.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.
8. Retention of Data
We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or to comply with legal requirements.
9. Children’s Privacy
Our services are not directed to individuals under 18. We do not knowingly collect personal information from minors.
10. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page, with an updated effective date.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:
L&P Cleaning Services
227 Bath Road, Slough SL1 5GA, UK
Email: info@lpcleaningservices.uk
Phone: 079-0109-8662